Here's how YOU made a difference

By partnering with United Way, you are truly impacting lives and improving your community.
The stories below demonstrate what your generosity is achieving.
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Replacing homelessness with hopefulness
Atlanta, GA

Elaine had recently learned that she was carrying twins, yet her excitement was clouded with fear and uncertainty. As her belly began to grow, so did the heaviness in her heart. She knew that she had to make a big change. Elaine bravely packed up her two boys and left her abusive husband.

With no job and no place to call home, Elaine faced homelessness. She needed work and a safe place for her family to live, so she signed up for an employment readiness program and a transitional housing program offered through United Way and its community partners.

National studies show that 3.5 million people in the U.S. – nearly 40 percent of them children – are likely to find themselves in similar situations to Elaine’s, On any given night, more than 6,000 people in the Atlanta area are forced to sleep on the streets, in shelters or in transitional housing.

United Way understands that solving homelessness isn’t about giving people a place to sleep – it’s about preventing people from becoming homeless in the first place. Through the United Way Financial Stability Partnership¸ United Ways  across the country are connecting hardworking individuals and families to tools and strategies to  increase their income, build savings and work towards financial independence. United Way and its community partners  provide a continuum of care for those facing homelessness, from emergency shelter to job training programs – all targeted at moving individuals and families, like Elaine’s, towards financial stability leading to long-term independence.


After completing a transitional housing program, which included classes on parenting and budgeting, Elaine was selected to become a homeowner through Habitat for Humanity. Once on the verge of homelessness, Elaine now works at a financial institution and her four boys are thriving in their safe and stable home.

Elaine and her family are just one example of the lasting changes being created through United Way’s focus on bringing the Atlanta Metropolitan region together to develop a plan and generate the resources to end chronic homelessness. Working together to remedy the underlying causes for people becoming and remaining homeless,  we have the resources, the intellect, the compassion and the leadership necessary to end, not just manage, long-term homelessness. That’s United Way. That’s what matters.


  • More than 38 million Americans have incomes below the federal poverty level – more than 50% are employed.

  • One in three households reported using credit cards to cover basic living expenses – including rent, mortgage payments, groceries, utilities and insurance.

  • As many as one third of working Americans do not earn enough to meet their basic economic needs.



High-quality care leads to high-quality results
Denver, CO

Every night when Anna picks her three children up from a Mile High United Way community partner learning center, she sees little eyes wild with energy and excitement from a day of learning. Anna has a warm heart knowing that her children are being cared for in an enriching way.

As a single mother, Anna struggles to do all that she can to give
her children a bright future. That’s one of the many reasons she juggles going to school to earn her nursing degree on top of a job. One semester shy of completing her degree, Anna did not receive the necessary financial assistance on which she was counting. She faced the possibility of being forced to drop out of school and remove her children from the learning center where they were thriving.


In the United States, 87 percent of children receive low quality child care, and 46 percent of kindergarteners begin school at risk for failure. In Colorado, nearly one-third of children enter classrooms emotionally or socially unprepared to learn, and one-fourth of children are not academically prepared to learn. Studies show that low-income children who participate in quality early care and education programs are more prepared for kindergarten and are more successful later in life.

Offering high-quality, educational child care is essential to the success of the community. For every $1 invested in early child care and education, the community will save up to $17 in later costs such as remedial education, welfare and incarceration. This is why United Ways across the country are investing your contribution to dramatically increase the quality of early education in America.

Anna was able to complete her nursing degree and her children were able to continue going to the learning center due to a sliding fee scale made possible through United Way support. This program, providing child care and early learning opportunities for low-income families, allowed Anna the chance to continue her children on the right path to school readiness and future success.

Anna’s children are not alone in receiving this type of child care focused on developing children to their fullest potential. Like other United Ways across the country, Mile High United Way joined with community partners to ensure that all of metro Denver’s most vulnerable young children are ready to succeed when they begin school.



  • The poorest children enter kindergarten 1-2 years behind in language and other skills important to success.

  • By age five, many children in high-risk environments are already developmentally behind. This gap only grows over time – undermining school readiness and success in life.

  • Children with better-quality early education have stronger language,
    pre-mathematics and social skills.



Backpack Attack helps children prepare for school
Indianapolis, IN

When Beth received a new backpack and brightly colored folders to start school last year, her face lit up “like it was Christmas,” recalled James, a social worker at an Indianapolis, IN school. For James, the experience of seeing a child benefit from a United Way school supply drive – Backpack Attack – is unforgettable. According to James, Beth’s parents spend most of their income on special equipment for their daughter who has severe disabilities and must use a wheel chair. “There’s not much left over for extras, like new school supplies,” explained James.

Today, 46% of kindergartners enter school at risk for failure. One factor in this is many children go to school each day without basic supplies like pencils, paper, calculators, crayons and backpacks. Of the nearly 39,000 students in Indianapolis Public Schools, an estimated 85% start school each year without the tools they need to learn. Before Backpack Attack, teachers had to buy extra supplies out of their own pockets or the money was taken from already strapped school budgets. “Every day our kids come to school without pencils and half come without paper. Every day we give out pencils and paper and if we don’t, the kids don’t have it,” said James. Like United Ways across the country, United Way of Central Indiana (UWCI) and its partners engaged the community to deliver a much needed community service to children in public schools.


The Corporate Volunteer Council of the UWCI, Indianapolis Public Schools and other community partners came together to ask the community to donate school supplies for Indianapolis Public Schools students. UWCI guided the Backpack Attack partners in recruiting collection sites and offering information and connections to the Indianapolis corporate community. With this help, the number of collection sites grew from seven in 1999 to 235 collection sites in 2006. The number of supplies also increased exponentially, from 5,200 school supplies collected in 1999 to nearly 400,000 supplies in 2006.

UWCI estimates that Backpack Attack is meeting the school supply needs of about 35% of the Indianapolis Public School students.  With the help of corporate partners, UWCI is reaching closer and closer to meeting the needs of all 85% of students who need supplies.

Indianapolis Public School students are not alone. Because of poverty and other family challenges, many children across our country go to school lacking basic supplies needed to perform well. By working together with the corporate community, United Way impacts the lives of children and families across the country. Your United Way contribution, in time or money, is an investment in children, and together we can achieve lasting results. That’s what matters. That’s United Way.



  • Research shows that investing $1 in quality early learning experiences saves $17 down the road, with tangible results measured in lower crime, fewer single parents, and higher individual earnings and education levels.

  • Children with better-quality early education have stronger language, pre-mathematics and social skills.




Recipe for success
New York, NY

“I never graduated from anywhere before, so it just made me feel so happy,” admits Brooklyn resident, Bernadette. But it wasn’t always this way for Bernadette. Shortly after completing the 10th grade, Bernadette learned that she was pregnant and dropped out of high school. Since then she has worked off and on, doing her best to support herself and her children. But, finding employment has been difficult due to her inadequate education and training.

 

In the United States today, 12.5 percent of people live under the poverty line. Many are working, yet still forced to choose between paying rent and buying groceries. This challenge is even greater in New York City, where one out of five residents, or 1.7 million people, live below the poverty line. Through the United Way Financial Stability Partnership¸ United Ways across the country are connecting hardworking individuals and families to tools and strategies to increase their income, build savings and work towards financial independence.

Many New Yorkers, like Bernadette, are either underemployed or unable to find employment due to lack of access to education or job training and readiness programs. As a result, building financial stability leading towards independence is a key focus area for United Way of New York City (UWNYC), and every United Way. Working with the New York City Council, who has invested $14 million, UWNYC administers an ambitious workforce development initiative called NYCWorks.


New Yorkers gain job skills and secure quality, long-term employment thanks to the 82 community organizations that make up NYCWorks. Within its first four months, the program assisted nearly 5,700 people through workshops teaching everything from specific job skills to workplace etiquette, computer proficiency and other skills necessary for maintaining long-term employment.

After years of struggling, Bernadette was determined to succeed for herself and for her children. When she heard about the NYCWorks culinary arts program, she knew it was for her. Now she will use her new skills to realize her dreams.

Within its first few months, NYCWorks helped 300 New Yorkers find jobs. Bernadette and many others credit NYCWorks for giving them the skills to create their own opportunities. “I really am thankful to the program, and to all of the people responsible for it,” Bernadette says. Thanks to United Ways across the country, thousands of people like Bernadette are gaining the skills they need for a financially stable and successful future.


  • More than 38 million Americans have incomes below the federal poverty level – more than 50% are employed.

  • Every 15 seconds an American declares bankruptcy resulting in over 1.5 million U.S. households annually.

  • One in three households reported using credit cards to cover basic living expenses – including rent, mortgage payments, groceries, utilities and insurance.




Meaningful mentors
Passaic County, NJ

If you met Cassandra today, you would never know how far she has come in her life. Within a few minutes of conversation, it is obvious that this young woman is motivated and bright. You probably wouldn’t guess that she grew up in one of the poorest neighborhoods in Passaic County, New Jersey. Cassandra, who now has her master’s degree, was not always sure that college was even a possibility for her.

Young people should not have to limit their dreams because they were raised in poverty. Today, 10 percent of teenagers have dropped out of school. Experts estimate that the dropout rate increases to 50 percent for low-income urban
students. Each and every youth deserves the
opportunity for great success. United Way equips
communities with the resources to develop their youth
into ambitious, successful adults. Graduates are more
marketable in the workforce and are more financially stable.
With a college education, young people like Cassandra, have a greater chance to break out of the cycle of poverty.

Like United Ways across the country, United Way of Passaic County is providing youth with the opportunities, confidence and support necessary to accomplish their dreams – beginning with high school graduation. The Passaic County community helped United Way develop a focus area to ensure New Jersey children and youth are equipped with the skills to learn, grow and succeed. United Way and other community agencies and programs have partnered with local high schools to offer students support through mentors and after school programs.


Mentoring programs have astounding results. Kids who have had a mentor are 46 percent less likely to begin using illegal drugs; 27 percent less likely to begin using alcohol; 53 percent less likely to skip school and 33 percent less likely to engage in violence.

Through these programs, children and youth, like Cassandra, are able to meet one-on-one with a caring, supportive adult. The personal relationships that are built here provide the youth with confidence and encouragement, helping them to be successful in all aspects of their lives. “Many of these kids would end up as statistics without the help of United Way,” admits one of Cassandra’s mentors, “instead, this program allows kids to become educated, proactive members of society and escape the cycle of welfare, poverty and crime.”

Through the support of United Way community partners, Cassandra found the encouragement and confidence she needed to succeed. She recently received her Masters in Information Systems Technology and is now able to give back to her family and her community.


  • High school dropouts are 3.5 times more likely than high school graduates to be arrested.

  • Kids who have had a mentor are 46% less likely to begin using illegal drugs; 27% less likely to begin using alcohol; 53% less likely to skip school and 33% less likely to engage in violence.

  • In 2002, the unemployment rate for recent high school graduates was 13% lower than for recent high school dropouts.



Helping children flourish through quality child care
Des Moines, IA

Every morning Tami walks her six-year-old daughter, Angelica, to the bus stop and watches as she rides away on the school bus. Tami desperately wants Angelica and her baby sister to grow up to be happy and successful, yet she knows it’s hard to succeed in life without a solid educational foundation. Tami struggles to make ends meet so after rent, utilities and all the other costs of living, there is not much left over to invest in child care.

Too many families in Des Moines and across the country face similar problems finding affordable quality child care that starts their children off on the right foot to excel in school and life. Only 15% of child care centers in Des Moines implement early childhood development programming and meet high enough safety standards to be accredited. Studies show that children not exposed to quality early learning experiences have significantly higher rates of grade repetition, high school drop-out, special education treatment, teen pregnancies and tobacco and drug use yet nationally 90% of all children in child care receive poor to mediocre care.

United Way is committed to increasing the quality of Des Moines child care centers so that all children enter school ready to succeed. Like United Ways nationwide, United Way of Central Iowa focuses on improving school readiness through United Way Success By 6®. As an outgrowth of their Success By 6 program, United Way formed the Early Childhood Partnership engaging Des Moines Public Schools, the State Empowerment Board and 200 community partner agencies with the collective goal of boosting early childhood development.


One of the partnership’s focus areas is improving child care through the accreditation of child care centers. United Way and their collaborators chose to focus on seven child care centers in the highest risk neighborhoods, providing care for 650 high-risk children, like Angelica. The child care centers were remodeled with safety improvements, a specialist was hired to develop a new enriching educational curriculum for the centers and teachers were trained three times a year to effectively use the learning program and offered scholarships for additional early childhood training.

Many of the children in Angelica’s first grade class are already behind at this very early age. They started school without even knowing which way to hold a book, let alone knowing the alphabet and numbers. Forty-six percent of kindergartners enter school at risk for failure and often times kids that start behind, stay behind. Luckily Angelica is already on the road to success. Thanks to United Way and its community partners, Angelica reads above her grade level because of the enriching curriculum she is exposed to every day at her child care center.

Along with their partners, United Way of Central Iowa ensured 125 teachers were trained in early childhood development, 100 of whom received scholarships for advanced certificates, 46 classrooms implemented new brain-stimulating Creative Curriculum, three child care centers became accredited, with two more on the way, 300 books went out to the centers every week, and seven centers had their facilities significantly remodeled. With three centers already accredited and two more very close, United Way is focusing on five more centers and is looking to expand the program to in-home providers.

Children like Angelica flourish because of quality child development centers. Thanks to donations from the generous people of Des Moines, United Way was able to fund the tuition for Angelica’s favorite teacher, and many other teachers, to earn early childhood accreditation. The skills learned and carried back to the classroom have made a difference to Angelica – and hundreds of children each day. That’s United Way. That’s what matters.



  • 46% of kindergartners enter school at risk for failure.

  • Investing $1 in quality early learning experiences saves $17 down the road, with tangible results measured in lower crime, fewer single parents, and higher earnings and education levels.

  • Children with better-quality early education have stronger language, pre-mathematics and social skills.

  • The poorest children enter kindergarten 1-2 years behind in language and other skills important to success.



Guiding youth to greatness
Chicago, IL

Lisa, a 17-year-old from a Chicago neighborhood with high rates of crime, poverty and low academic achievement, is determined to make a difference and not follow the bleak path that many of her peers have chosen. Yearning to be the role model she never had, Lisa strives to enhance herself and her community and is committed to being the first person in her family to graduate from college.

Studies show minority students, like Lisa, from struggling communities cite finances, inadequate academic preparation and juggling school and work as the major reasons for skipping college. Far too many of these young people never even graduate high school. Research shows  that high school dropouts are 72% more likely to be unemployed than those who graduate, yet nearly 50% of Chicago students do not graduate. Sadly, 71% of Chicago's youth that do graduate are considered minimally prepared academically for college. Communities nationwide are facing similar issues with high school dropout rates and educational shortfalls and United Ways across the country are working to change this.


United Way of Metropolitan Chicago works to provide youth in their communities with the support and resources to overcome educational challenges and ensure their success. United Way and its community partners offer programs that aim for every young person to have a safe and healthy environment in which to learn, grow and succeed. United Way of Metropolitan Chicago focuses on mentoring and stay-in-school programs to keep youth on track for graduation and prepare them for the future.

Thanks to the community’s generosity, United Way was able to support a youth mentoring program where Lisa received the personal support and guidance to make her goals a reality. “Without the Boys & Girls Club in my neighborhood, I would have followed a different path,” admits Lisa. As the first person in her family to be accepted to a four-year university, Lisa is already beating the odds. Regardless of the challenges that lie ahead, Lisa will not be discouraged. “I’m not giving up now,” she promises. Lisa’s success in not an isolated occurrence. Seventy-five percent of youth that attend after-school development programs similar to Lisa’s reach their goals and graduate from high school.

Your investment in United Way brings lasting changes in the lives of young people like Lisa, and builds stronger communities for us all. That’s United Way. That’s what matters.


  • Young people who have had a mentor are 46% less likely to begin using illegal drugs; 27% less likely to begin using alcohol; 53% less likely to skip school and 33% less likely to engage in violence.

  • 75% percent of youth that attend after-school development programs similar to Lisa’s reach their goals and graduate from high school.

  • The United Way Hurricane Response & Recovery Fund invested  more than $21 million in 73 communities, helping them cope with the aftereffects of the 2005 hurricane season.



The Amazing Break
Foley, AL

Mary used to enjoy the sound of her grandchildren scurrying through her home and playing in the yard. After losing her house to roof damage and an electrical fire caused by Hurricane Ivan, Mary of Foley, Alabama found herself living in a FEMA trailer for over a year. Helping raise four grandchildren just didn’t seem as lively as it had when they had a place to call home. After the 2005 Hurricanes, FEMA recalled Mary’s trailer to provide shelter to victims of Hurricane Rita. Without enough money to rebuild her home, Mary found herself on the verge of homelessness.

Day in and day out, communities, families and individuals depend on United Way’s knowledge, networking and fundraising to improve lives. In times of disaster, United Way’s unmatched skills become even more critical. United Way can quickly and effectively pull together the vast resources and caring power of communities across the country to address disaster in three vital phases – relief, recovery and rebuilding.


Hurricane-ravaged communities, such as Mary’s, spend years rebuilding what took hours to destroy. United Way is there for the long-haul. In the wake of the 2005 hurricanes, United Way of America teamed up with thinkMTV to create Storm Corps, an Alternative Spring Break (ASB) program that sent nearly 100 young men and woman to volunteer in the Gulf Coast region.

These volunteers worked on rebuilding and repairing homes damaged by hurricanes in the past two years. Under the supervision of contractors, about 20 ASB volunteers spent 5 days rebuilding Mary’s home. With the efforts of United Way ASB volunteers, Mary soon had a place to call home again. Now when her grandchildren come to visit her newly furnished home with its bright-yellow exterior, Mary feels it is a place where many joys will be shared and new memories made.

“Miss Mary said she was forever thankful to us,” admits 2006 and 2007 ASB participant, Fletcher Burkhardt, “but the truth is, we received more out of the experience than any of us ever thought we would. The week working on her house was probably one of the best weeks of our lives.”

This March, more than 300 young people, like Fletcher, will use their Spring Break to join United Way in long-term recovery and rebuilding efforts in the Gulf Coast region. As in 2006, United Way National Corporate Leader, FedEx is the lead sponsor of Alternative Spring Break 2007. Joining FedEx in supporting ASB 2007 are GameStop/EB Games and media partner, MTV.
By engaging young people to help hurricane victims, like Mary, through the long-term struggle recovering from disaster, United Way is strengthening communities and helping people get their lives back to normal. Your United Way support helps rebuild lives with benefits that ripple throughout the community.


   Alternative Spring Break 2007
   Lake Charles, Louisiana
  • Hurricane Rita hit Southwest Louisiana in September 2005, resulting in more than $10 billion in damage and was the third most expensive natural disaster in US history.

  • 2-1-1 plays an important role in disaster relief by allowing communities to coordinate responses and ensure that resources are applied where they can meet the most urgent needs.

  • High school dropouts are 3.5 times more likely than high school graduates to be arrested.



The light at the end of the tunnel
Orange County, CA

Like many hardworking people, Kelly struggles to stretch her paycheck far enough to cover the needs of her family. The rising costs of housing, health care, utilities and education have left many people, like Kelly, struggling to support themselves and their families, with no ability to save for college, a home or retirement.

Through the United Way Financial Stability Partnership, United Ways across the country offer individuals and families the tools necessary to attain and preserve assets, become more financially stable and achieve long-term economic independence. One of these tools – the earned income tax credit (EITC), a federal income tax credit available to eligible low-income working individuals – helped Kelly on her journey to financial independence.

By attending a free tax-preparation day hosted by Orange County United Way’s Somos Familia in partnership with Legal Aid Society of Orange County and the City of Santa Ana, Kelly received $4,750 in earned income tax credits. Kelly was amazed at the amount she got back through the simple online process and was grateful to the helpful staff and volunteers.

Like United Ways across the country, United Way of
Orange County has made helping families achieve
financial stability a priority in their community. With
a focus on ensuring all members of the community
secure self-sufficient wage levels, attain safe and
secure housing and have the opportunity for higher
levels of education, United Way of Orange County leads
their community towards greater financial stability and an
improved quality of life.

The money Kelly received from the earned income tax credit allowed her to see a light at the end of the tunnel. Kelly is now able to pay off bills, purchase needed items for her children, place money in savings for her kids’ college education and also for her own continuing education to become a paralegal.

Kelly was one of 140 people who took advantage of the free tax days hosted by Orange County United Way, Legal Aid Society of Orange County and the City of Santa Ana, where individuals were educated on the filing process to receive earned income tax credits. In 2004, the most recent records available, 21 million people received earned income tax credits, returning $39 billion to deserving workers like Kelly and their communities nationwide. Moving individuals and families toward financial stability creates lasting changes in people’s lives. That’s what matters. That’s United Way.   


  • Of those receiving an EITC, 63% use their tax credit to pay current bills or debt, 20% use it to gain assets such as vehicle, house or education and 12% use it to build savings. 

  • More than 38 million Americans have incomes below the federal poverty level. More than 50% of them are employed. 

  • Each year, more than $30 billion in public benefits – like earned income tax credits – go unused, often because of confusion regarding eligibility requirements and lengthy application processes.  


   

A Smart Start for Alex
Central Ohio

Every morning as Tonya gets ready for work, she talks with her young son, Alex. She points to his toes or rubs his belly, telling him the steps she is taking to get the two of them out the door for the day. She knows that their interactions are helping him learn and grow. However, Tonya’s full-time job pulls her away from her son for much of the day. Like many working parents, Tonya struggles to afford the sort of child care that will give Alex a better start in life. She worries that the child care she can afford doesn’t do enough to stimulate Alex’s developing mind.

kid smilingResearch shows that children’s experiences during their first three years are essential to their intellectual and social readiness throughout their lives. Yet, one in three children enters kindergarten unprepared to succeed. On average, at-risk children from the poorest communities start kindergarten one to two years behind in language and other skills important to school success. These are problems that run throughout their lifetimes.

United Ways across the country are committed to making quality early learning opportunities available to all children. In 1998, the United Way of Central Ohio’s Education Vision Council identified early childhood education and kindergarten readiness as a priority for their community. United Way of Central Ohio and the United Way of Franklin County collaborated to establish Start Smart. This program, similar to United Way Success by 6®, gives children under three quality child care from staff trained to promote learning and social development so children learn the skills to succeed in kindergarten and life. United Way support makes Smart Start affordable for all parents.

When Tonya learned about Smart Start through United Way of Central Ohio, she jumped at the chance to enroll her son. The program quickly became a springboard to school success for Alex. He learned everything he needed – from his ABCs to social skills like sharing – to be ready for kindergarten. “Before, Alex went to a babysitter’s home where there were few opportunities for learning or interaction with other children,” reflects Tonya, “and now I no longer have the stress of worrying about him all the time.”

No child should be short-changed when it comes to education. In more than 350 communities or states, United Ways are changing the way things work so children can come to school prepared to learn and succeed. United Way of Central Ohio’s Smart Start initiative aims to improve and increase early care and education for all infants, toddlers and preschoolers in Franklin County. Through Start Smart, United Way has doubled the number of accredited pre-schools, child care centers, and Head Start programs in central Ohio, raising the accreditation rate in the community to 19 percent – more than twice the national average. Start Smart has also awarded more than 200 scholarships to early care staff, with more than 60 accredited college degrees and certificates awarded to date. In all, the program has educated over 33,000 parents on early learning methods.

When you give to United Way, it’s an investment in your community and an investment in the futures of families like Tonya and Alex.

 



  • Children begin learning at birth. Their emotional, social and cognitive development starts from the moment they enter the world.

  • Nearly 90% of all children in child care receive poor to mediocre child care.

  • Children with better-quality early education have stronger language, pre-mathematics and social skills.
  • Investing $1 in quality early learning experiences saves $17 down the road, with tangible results measured in lower crime, fewer single parents, and higher individual earnings.

 

 

     

Help is on the line
New Orleans , LA

September 2005: Tired, overwhelmed and plagued with the devastation of Hurricane Katrina, Catherine, a 75-year-old New Orleans resident, was just beginning to grasp the destruction when she realized the storm had taken even more than she thought possible. Her cousin and only living relative, Daisy, had been evacuated from her nursing home to a shelter. Catherine had no idea where to find her cousin. Despite two weeks of frantically searching, she continuously came up empty handed.

Every hour of every day, someone in the United States needs essential services or help during a time of crisis. 2-1-1, which currently serves 185 million Americans – over 62% of the US population, is an easy-to-remember telephone number that connects people with important community services.
2-1-1 offers access to food banks, natural disaster assistance, support groups, rent assistance programs, children’s health insurance programs, job training, education programs, adult day care and volunteer opportunities, to name a few.



Catherine received a flyer containing information about 2-1-1. Left with little hope, she picked up the phone and dialed the three digit number. Omar, a call specialist from 2-1-1 Info in Portland, Oregon, was in the Monroe, Louisiana call center when the call came in.

“I could tell that she was crying as she explained her desperate search to me,” he said. After taking down all of the necessary information, Omar searched the databases for Daisy. “She’s staying in a shelter in Baton Rouge,” he told Catherine. He gave her the name of the shelter and phone number where she could reach Daisy. With this information, Catherine was finally able to get in touch with Daisy. She was thankful beyond words.

Catherine and Daisy’s experience is one of many success stories that emerged from the 2-1-1 Call Center during the 2005 hurricanes. Because 2-1-1 was available, people were rescued from rooftops, evacuees were able to obtain life sustaining medications, and families, like Catherine’s were reunited. 2-1-1 was essential to many during this time of disaster and continues to be a source of aid and hope every day to people throughout the country seeking help fulfilling their health and human services needs.

To find out if 2-1-1 is available in your area, log onto www.211.org.



  • 2-1-1 currently serves 185 million Americans – over 62% of the US population.

  • There are 199 active 2-1-1 systems covering all or part of 40 states – including 17 states with 100% coverage, plus Washington DC, Puerto Rico and more systems going live each month.


It’s never too early to learn
Los Angeles, CA

In Los Angeles, Esmeralda searched for affordable, quality childcare for her young daughter, Maria. She desperately needed a place for Maria to stay while she worked and attended school. “Even though my career was important to me,” she said, “I didn’t want to jeopardize my daughter’s safety and development.”

Research shows that active involvement early in a child’s life prevents serious problems from developing later. Every $1 invested in early childhood development and quality child care will save $17 in later costs, such as remedial education, welfare and court or prison expenses. Investing in early childhood education and development also has the potential to prevent other social and economic problems including illiteracy, youth violence, teen pregnancy and unemployment.


United Ways all over the country invest in quality early learning programs to ensure children start on an early path towards success. Through United Way Success By 6, a collaborative community initiative that proactively supports the healthy development of children in their early years, United Way supports the education and development of children like Maria.

United Way Success By 6, the nation’s largest network of early childhood coalitions, focuses on improving school readiness through community change. In more than 350 communities, Success By 6 equips parents and children with the tools for success. In the last five years, more than 500 thousand children have benefited from United Way Success By 6 through early learning, child care, parent education, health, literacy and family resource center programs. At United Way of Greater Los Angeles, Success By 6 unites diverse resources and skills in targeted disadvantaged communities and implements long-term strategies that support early childhood development.

Esmeralda had to find childcare she could afford with her limited resources. She found a United Way of Greater Los Angeles Success By 6 community partner that offers quality childcare and early education programs for low-income families. While Esmeralda worked and finished her degree, Maria was learning pre-kindergarten skills and receiving caring attention from trained childcare professionals. “I am so grateful that I was able to do all of this without having to worry about Maria’s health and safety,” Esmeralda said. “I’m pleased that she was in an enriching environment where she was not only watched and cared for, but also supported academically.”
 
Based on the specific needs of the community, the Los Angeles Success By 6 program focuses on early literacy, quality parenting and quality care-giving as its top three priority areas. In some LA communities, this means linking parent literacy programs with under-served residents and in others it means bringing together resources to form a broad base of community support systems including economic development, child and family services, housing, and affordable, quality childcare. In communities all across the country, United Way Success By 6 means the chance for a brighter future, just like what Esmeralda found for herself and her daughter Maria.



  • One out of every three children is behind a year or more in school.


  • 46% of kindergarteners are coming to school at risk for failure.


  • Economically disadvantaged children enter kindergarten 1-2 years behind in language and other skills important to school success.


  • By age five, many children in high-risk environments are already two years behind developmentally. The gap tends to persist over time, impacting school readiness and success.


Destination: Graduation
Dallas, TX

When you first meet Clyde, you can instantly detect the confidence and motivation that drive this young man. With the help of United Way, this Dallas teenager is taking the steps necessary for success and setting an example for all of his friends and classmates. Like United Ways across the country, United Way of Metropolitan Dallas is increasing graduation rates and helping youth secure bright futures.

Dropping out of high school significantly limits the possibility for success. High school dropouts make up nearly half the heads of households on welfare and are 3.5 times more likely than high school graduates to be arrested in their lifetime. High school dropout rates are a major concern in Dallas, where 43% of students dropout prior to graduating.


Through an initiative called Destination: Graduation, United Way of Metropolitan Dallas partners with the Dallas Independent School District, Dallas County Community Colleges and other community partners to reduce the number of high school dropouts. This collaboration increases the high school graduation rate through engaging parental involvement, enrolling high school students in college prep courses and matching students with supportive mentors.

Studies show youth who have mentoring relationships demonstrate academic improvements and are less likely to engage in gang activity, violence, drugs or alcohol. United Way of Metropolitan Dallas’ Destination: Graduation also engages parents with programs teaching them how to support their child’s education. Because 58% of the students not graduating are Hispanic, Destination: Graduation works with United Way community partner, Dallas Concilio, an agency serving the Hispanic community. This partnership allows United Way to cross cultural and language barriers, making a deeper impact on the community. United Way unites the resources and talents of the community to improve educational and life opportunities for Dallas youth.

“In Dallas… 43% of students drop out prior to graduating.”


Thanks to United Way, Clyde is not only on track to graduate, but is also taking the steps necessary to gain college admission. United Way’s Destination: Graduation helped Clyde raise his PSAT score by 300 points, increasing his confidence and ability to get into college. Clyde is well on his way to a successful future. Through similar programs throughout the nation, United Way inspires and equips youth to take the same path towards success.

“[Destination: Graduation] boosted my confidence and I know I can do the work. I’ll say ‘I can do it’ and try to learn it. It’s nice knowing that now,” said Clyde. Clyde is a great example of how United Way programs are changing people’s lives right where you live.



  • High school dropouts are 3.5 times more likely than high school graduates to be arrested.


  • 75% of America’s state prison inmates are high school dropouts.


  • Studies suggest a 1% increase in high school graduation rates would save approximately $1.4 billion in incarceration costs.


  • In 2002, the unemployment rate for recent high school graduates was 13% lower than for recent high school dropouts.


Creating Bright Smiles
Twin Cities, MN

Silvya, an outreach worker at a Greater Twin Cities United Way Bright Smiles Dental Clinic, is dedicated to providing education to parents seeking medical care for their children. When Silvya first met three-year-old Carmen, she was in desperate need of dental attention. Silvya immediately referred her to the dental director. With widespread tooth decay and several teeth needing removal or crowns, Carmen had to be seen as a hospital patient.

Tooth decay, the most common chronic childhood disease, affects 50% of first graders. It is often painful and leads to destruction of teeth, speech problems, difficulty learning, psychological problems, such as low self-esteem and 51 million hours of missed school each year. Studies show that 80% of tooth decay is found in just 25% of children, mostly from low-income families who least can afford to correct these negative effects.

United Ways across the country are evaluating the specific health and human service needs of their communities and implementing plans to address these needs. After assessing the community, Greater Twin Cities United Way identified “children’s oral health” as an emerging issue for their community. To address this, Greater Twin Cities United Way began Bright Smiles. This program provides oral health education, support and dental care targeted towards new immigrant, refugee, minority and low-income households with children five and under.

Through United Way and a collaboration of community partners*, Bright Smiles reaches out to children and families with education, screening, and low or no cost dental care. United Way works to expand the availability of comprehensive care, improve parents’ ability to care for their children’s oral health needs and develop community awareness of oral health issues.

“Bright Smiles educated nearly 4,000 parents/caregivers and their children on preventive dental hygiene practices.”


Without Bright Smiles, who knows how long Carmen would have gone without seeing a dentist. Her mother had no idea how to access dental care. If Carmen had gone much longer without treatment, none of her teeth would have been salvageable. With the education and support Carmen’s mother received from Bright Smiles, her two-year-old son Alex has also visited the dental clinic and will be spared the extensive restorations required by his sister. Thanks to United Way and Bright Smiles, both Carmen and Alex have the tools to maintain healthy teeth.

During its first year, Bright Smiles educated nearly 4,000 parents/caregivers and their children on preventive dental hygiene practices; provided 266 uninsured children with fluoride varnishes and 180 uninsured children with dental care visits. Investing in the oral health of children prevents a lifetime of costly dental procedures, chronic pain, and lost hours of school and work. Poor oral health is also linked to heart disease, yet another reason why teaching children proper dental habits is important for a lifetime of healthy living. Like United Ways nationwide, Greater Twin Cities United Way dedicates itself to helping children succeeded and strengthening and supporting families throughout their community.

* John S. and James L. Knight Foundation, Delta Dental Plan of Minnesota, Edwards Memorial Trust, Mardag Foundation, Deluxe Corporation, Halleland, Lewis, Nilan & Johnson, 3M-ESPE, Patterson Dental, Staples Foundation for Learning, , Target Corporation, Open Cities Health Center, West Side Community Health Services, Children’s Dental Services, Community Dental Care, Community Action Partnership of Ramsey and Washington Counties, Suburban Ramsey Family Collaborative, White Bear Lake Area Community Counseling Center, Century College, Union Gospel Mission, and Ramsey County Child & Teen Checkups.



There’s no room for domestic violence
Madison County, IN

It took Danielle seven years to leave her dangerous husband. This Indiana mother of three spent much of her time taking precautions to protect her children and herself. She didn’t know where to go for help. For years, Danielle stayed in the relationship, uncertain of her future and fearfully awaiting the next fight.

With a startling 8.5 million incidents of intimate partner violence occurring each year in the United States, approximately one in four women, like Danielle, will experience domestic violence in her lifetime. This problem was especially dire for Madison County, Indiana. In 2003, Indiana recorded 72 deaths as a result of domestic violence as well as 3,748 adults and 4,009 children checking into emergency shelters due to domestic violence.

Like United Ways across the country, United Way of Madison County focuses on the specific issues plaguing their community. Collaborating with local law enforcement, businesses and a domestic violence prevention agency, United Way worked to devise the No Room for Domestic Violence campaign. United Way of Madison County focuses on attacking the domestic violence problem through an aggressive, communitywide awareness and response movement.


No Room for Domestic Violence increases awareness, improves services and expands emergency workers’ abilities to respond to incidents of domestic violence. United Way and its community partners provide the community with signage, news coverage, training for emergency staff, and places for victims to go for help and protection. In addition to hospitals, police stations and fire stations, a local gas/convenience store chain also opened its doors as a safe haven. All staff are trained to help people experiencing domestic violence, offering victims more places to go for help. Volunteers also go door-to-door and distribute packets filled with information on domestic violence help centers. Specialists designed the packets with a variety of information including coupons and general community notices to prevent perpetrators from thinking the information specifically targeted their homes.

“The arrest rates for domestic violence calls in Madison County increased from 29% to 72%...and in the long-term will result in a decrease in domestic violence incidents.”


One of these packets saved Danielle. She found the information packet hanging on her front door and kept it hidden until she could call for help. Two weeks later, Danielle called the crisis line and requested shelter services. She and her children were able to stay at a shelter for battered women while Danielle made plans to relocate to another state where she had the support of her family and would be free from her abusive husband.

In three years, the arrest rates for domestic violence calls in Madison County increased from 29% to 72%. Research shows that increased arrests serve as a deterrent to the cycle of domestic violence and in the long-term will result in a decrease in domestic violence incidents. United Way’s ability to increase awareness of the issue, create a county-wide protocol for handling domestic violence calls and increase accessibility to “safe haven” sites is credited with increasing the arrest rates. Like United Ways nationwide, United Way of Madison County dedicates itself to strengthening and supporting families in their community – because that’s what matters.



In some cases names and identities have been changed for privacy.
United Way NCL Team general contact information nclinfo@unitedway.org | 877-625-4630 | 703-549-5246

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New Orleans
Dallas
Los Angeles
Madison County
Twin Cities
Des Moines
Chicago
Orange County
Foley
Central Ohio

To share your story, please contact Amanda Ponzar at amanda.ponzar@uwa.unitedway.org.